Privacy Policy

Effective Date: 2024-12-22

1. Introduction

HEXA ICT ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hexaict.com or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Information: Such as your name, email address, phone number, company name, and job title when you fill out forms on our website or interact with us.
• Non-Personal Information: Such as browser type, operating system, and website usage through cookies or analytics tools.
• Financial Information: If you make a purchase, we may collect payment details securely through a third-party processor.
• Data Provided by Clients: Information shared with us for IT services or projects.

3. How We Use Your Information

We may use the information we collect for purposes such as:

• Providing and maintaining our services.
• Processing transactions and sending confirmations.
• Responding to inquiries and providing customer support.
• Sending marketing communications, if consented to.
• Improving our website, services, and user experience.

4. Sharing Your Information

We do not sell your personal data. We may share your information in limited circumstances, such as:

• With third-party service providers to perform services on our behalf (e.g., hosting, payment processing).
• When required by law or to comply with legal processes.
• To protect our rights, privacy, safety, or property.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access or disclosure. However, no method of transmission or storage is completely secure.

8. Your Privacy Rights

Depending on your location, you may have rights such as:

• Accessing and correcting your personal data.
• Requesting deletion of your personal data.
• Opting out of certain communications.

To exercise your rights, please contact us at support@hexaict.com

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.